Kundenberater (m/w/d) Kundenbindung (Inbound Sales)
Core
Handling inbound customer inquiries in the mobile communications sector with a focus on customer retention.
Role type
Inbound sales customer advisor
Builds
Customer retention and service for mobile communications products
Domain
Telecommunications
Deliverable
client delivery
Required skills
German language proficiency, PC skills, communication skills, complaint handling
Responsibilities
Answering incoming customer calls, advising on products and tariffs, handling complaints