Call Center Agent (m/w/d) am Standort Dortmund
Core
Contact existing customers and prospects via phone, chat, and email to provide expert advice, conduct sales conversations, and manage contract renewals and optimizations.
Role type
Customer service and sales agent
Builds
Customer retention and development services
Domain
Telecommunications / Customer Service
Deliverable
client delivery
Required skills
German language proficiency, telephone communication, sales aptitude, customer service orientation, basic computer skills
Responsibilities
Contact existing customers and prospects, conduct sales conversations, provide product and pricing information, ensure customer satisfaction
