Vermietrepräsentant/Kundenberater (m/w/d)
Core
You manage the rental process for a vehicle fleet, serving as the primary contact for customers at the counter and via phone, ensuring vehicles are ready for use and maintaining their condition.
Role type
Rental car representative / Customer advisor
Builds
Vehicle rental operations and fleet management
Domain
Automotive / Car Rental
Deliverable
product features
Required skills
Customer service, contract creation, invoicing, fleet planning, vehicle maintenance coordination, upselling, Class B driver's license
Preferred skills
Automotive industry experience, English language skills
Technologies
None stated
Responsibilities
Advise customers personally at the counter and by phone, hand over vehicles to customers and receive them back, create rental contracts and invoices, plan vehicle resources to ensure the right car is at the right time, coordinate maintenance and care schedules for the fleet
