Service-Experte für den Premium-Automobilhersteller BMW/MINI - auch Quereinsteiger (w/m/div.)
Hybrid
Core
Handling customer inquiries and cases for BMW/MINI service, acting as a brand ambassador.
Role type
Customer service specialist
Builds
Customer support for BMW/MINI service
Domain
Automotive
Deliverable
client delivery
Required skills
MS Office, customer service, communication, reliability, structured work, flexibility
Preferred skills
vocational training, first experience in customer care
Responsibilities
Answering phone and written customer inquiries, independently resolving customer issues, representing BMW service standards
Seniority
Entry-level / Junior