Consulting Starter - Digitalisierung & Customer Experience (Mensch*)
Core
Junior Consultant specializing in digitalizing sales and service processes using SAP and CRM suites for clients in the DACH region.
Role type
Junior Consultant (Digitalization & Customer Experience)
Builds
Modernized sales and service processes, digital assistant use cases, and CRM implementations
Domain
Enterprise Software / CRM / Digital Transformation
Required skills
Process analysis, Concept development, User training, SAP knowledge, Analytical thinking, Technical interest
Preferred skills
Artificial Intelligence concepts, English proficiency, Travel readiness, Team collaboration
Technologies
SAP, CRM suites, Digital Assistants, Artificial Intelligence
Responsibilities
Conduct process analysis and concept work, Implement and train end-users on new systems, Collaborate with senior consultants and developers, Learn modern SAP technologies and AI in CRM context
Seniority
Junior, Mentored IC