deaftechnik / Kundenbetreuer/Sachbearbeiter (Gebärdensprache als Hauptsprache)
Core
Customer service and claims processing specialist for hearing-impaired individuals, providing product consultation and insurance application support in a sign language-first environment.
Role type
Customer service representative / Claims processor
Builds
Hearing aid and light signal device solutions for deaf and hard-of-hearing customers
Domain
Assistive technology / Hearing impairment support
Deliverable
client delivery
Required skills
German Sign Language (DGS), customer consultation, insurance application processing, technical product demonstration, structured administrative work
Preferred skills
Customer service experience, healthcare sector experience, trade fair participation
Technologies
Light signal devices, hearing aids, video conferencing tools
Responsibilities
Consult customers in showroom via in-person or webcam, answer inquiries via email and webcam, support insurance application submissions and process feedback, participate in trade fairs for product presentation
