Quereinsteiger / Agent Energie (m/w/d)
Hybrid
Core
Customer service agent for energy companies handling contracts, tariffs, and billing inquiries via phone and email.
Role type
Customer service agent (energy sector)
Builds
Customer service interactions for energy suppliers
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Empathy, motivation, learning agility, quality focus, goal-oriented work
Responsibilities
Handle customer inquiries via phone and email regarding contracts, tariffs, and invoices; Assist with supplier switching and utility connections; Serve as the primary service partner for customers