SAP Utilities Support (m/w/i)
Core
Providing high-quality 1st and 2nd-level support for municipal utility customers via phone and ticketing systems.
Role type
IT Support Specialist (SAP Utilities)
Builds
Support services for Stadtwerke (municipal utilities) customers
Domain
Utilities / Energy sector
Deliverable
client delivery
Required skills
SAP S/4HANA Utilities, Energy sector knowledge, Ticketing system proficiency, Creative problem solving
Preferred skills
Class B driver's license, Flexibility, Out-of-the-box thinking
Responsibilities
Handling customer inquiries via phone, Processing support tickets, Resolving recurring technical issues
