Delivery Advisor / Fahrzeugdisponent (m/w/d) - Wien Floridsdorf
Core
Guide customers through the vehicle delivery process to ensure a seamless and exceptional experience when they receive their Tesla vehicle.
Role type
Delivery Advisor (Customer Experience)
Builds
Tesla vehicle deliveries
Domain
Automotive / Electric Vehicles
Deliverable
physical/clinical work
Required skills
Customer service, Communication, Problem-solving, Operational coordination, Detail orientation, Driving license
Preferred skills
Passion for Tesla mission, Experience in customer handling
Technologies
None stated
Responsibilities
Lead customers through the delivery process, Coordinate daily with team members to ensure a seamless customer journey, Conduct vehicle handovers and resolve customer issues, Communicate regularly with customers regarding delivery status and expectations, Ensure all required documentation is completed correctly and on time, Meet or exceed delivery targets and performance metrics