Mitarbeiter / Kundenberater (m/w/d) im Vertriebsinnendienst
Core
Customer service and order management specialist for an electrical installation and lighting materials company, handling inquiries, quotes, and logistics coordination.
Role type
Sales Operations / Customer Service Representative
Builds
Customer orders, quotes, and delivery schedules for electrical installation materials and lighting
Domain
Electrical installation materials, data/networking, and lighting
Required skills
Commercial vocational training in electrical wholesale, electrical installation training, order processing, quote creation, cost calculation, supplier ordering, delivery coordination
Preferred skills
Service-oriented approach, reliability, communication skills, computer proficiency
Responsibilities
Handle customer inquiries and advice via phone and in person, receive orders, create quotes, perform cost calculations, process credits and complaints, execute supplier orders, monitor goods receipt, compile customer orders, coordinate deliveries with transport staff