Meister/Techniker SHK im Kundendienst (m/w/d)
Core
Coordinate and organize customer service operations for SHK (heating, plumbing, and gas) projects, managing on-site dispatch, customer consultation, and project logistics.
Role type
Senior SHK Master/Technician (Customer Service & Project Coordination)
Builds
SHK maintenance and installation projects for residential and commercial clients
Domain
Construction / Building Services (Heating, Plumbing, Gas)
Deliverable
client delivery
Required skills
SHK Master or Technician qualification, multi-year experience in customer consulting and project planning, independent problem-solving, customer-facing communication, process optimization, MS Office proficiency, Class B driver's license
Preferred skills
Experience in project management, strong organizational skills
Responsibilities
Organize and coordinate customer service interventions, consult customers on-site and via phone, manage order processing from quoting to billing, coordinate staff and material planning, optimize processes