Versicherungs-Kundenservice und Leistungsbearbeitung (W/M/D)
Hybrid
Core
Handling and coordinating customer inquiries and claims, ensuring service quality, and acting as the contact point for partners.
Role type
Specialist in customer service and claims processing
Builds
Customer service interactions and claims resolution processes
Domain
Insurance / Financial services
Deliverable
client delivery
Required skills
Customer service, claims processing, MS Office, CRM systems, analytical thinking, communication
Preferred skills
Experience in financial services, affinity for digital solutions in customer service, English language skills
Responsibilities
Process and coordinate customer inquiries and complaints, ensure service quality adherence, analyze recurring problems and share insights
Seniority
Entry-level to Mid-level, hands-on IC