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Mitarbeiter (m/w/d) Vertriebsinnendienst

Köln, NORDRHEIN_WESTFALENFull-time2025-06-02 → 2026-10-14
On-site

Core

Order processing and customer service for a plastics industry client, handling bookings, changes, cancellations, and delivery tracking.

Role type

Sales Operations Specialist

Builds

Order fulfillment and customer communication for a plastics manufacturing company

Domain

Manufacturing / Plastics Industry

Required skills

Order management, Customer service, MS Office, ERP systems, Data entry

Preferred skills

Experience in manufacturing industry, English communication

Technologies

Salesforce, MS Office, ERP systems

Responsibilities

Booking incoming orders, Processing order changes and cancellations, Tracking delivery dates, Managing shipping lists, Handling customer inquiries via phone and email, Creating quotes and complaints

Seniority

Entry-level to Mid-level