Fachinformatiker (m/w/d) im Kundensupport
Core
Configuring and supporting client/server systems, networks, and components for customers on-site and remotely, providing personal and telephone support via remote maintenance.
Role type
IT support technician (Fachinformatiker)
Builds
Client and server system configurations, network setups, and remote support services
Domain
IT services / Customer support
Required skills
Windows client and server administration, Hyper-V, Exchange, network configuration, router and firewall knowledge, self-organization, customer communication, driver's license
Preferred skills
Network troubleshooting, remote maintenance tools
Technologies
Windows, Hyper-V, Exchange, routers, firewalls
Responsibilities
Configuring and maintaining client/server systems and networks, providing remote technical support to customers
Seniority
Entry-level to mid-level