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IT-Servicetechniker im Außendienst (w/m/d)

Köln, NORDRHEIN_WESTFALENFull-time2025-02-26 → 2026-10-08

Core

Field IT technician responsible for installing, maintaining, and repairing dental medical/technical equipment, PC hardware, and IT network systems for dental practices and labs.

Role type

Field IT Service Technician (1st/2nd Level Support)

Builds

IT infrastructure, network systems, and dental device maintenance for dental clinics and laboratories

Required skills

PC hardware installation and repair, network system administration, IT support (remote and on-site), hardware/software configuration, RAID/UPS/backup technologies, MS-Windows 10/11, MS-Office 365, MS-Server 2019/2022/2025

Preferred skills

Experience with imaging systems (2D/3D), prior experience in the dental industry, project leadership

Technologies

MS-Windows 10/11, MS-Office 365, MS-Server 2019/2022/2025, RAID, UPS, Backup technologies

Responsibilities

Install and maintain dental medical and technical devices, configure and repair PC hardware and peripherals, administer IT network systems, provide 1st/2nd-level IT support via remote and on-site, document service interventions, act as customer contact for device training

Seniority

Mid-level, hands-on IC