Sachbearbeiter Mahnwesen (m/w/d) [Kziff.CL85AV81]
Core
Managing overdue accounts by negotiating payment plans with customers via phone and email, monitoring agreed payments, and investigating causes of payment delays.
Role type
Collections specialist (accounts receivable)
Builds
Payment plans and collections for clients
Domain
Finance / Collections
Deliverable
client delivery
Required skills
Negotiation, documentation, CRM system usage, research, fraud detection
Preferred skills
Commercial training, careful work style
Technologies
Teams, Office
Responsibilities
Negotiating payment agreements, documenting customer interactions, monitoring payments, investigating payment delays, conducting research, reporting fraud suspicions