Mitarbeiter*in Innendienst (m/w/d)
Core
Internal service role managing customer accounts, online store operations, and order fulfillment for furniture retailers.
Role type
mid-level internal service specialist (account management & order processing)
Builds
online store product data and order fulfillment workflows
Domain
furniture retail + e-commerce
Deliverable
product features
Required skills
order management, account management, inventory verification, invoicing, customer data management, cross-department coordination
Preferred skills
MS Office, ERP systems, Italian language
Responsibilities
consult and support online and regional furniture retailers, manage online store product data, process orders from acceptance to delivery, handle claims and returns, create quotes and invoices, update customer and item master data, coordinate with logistics, accounting, and sales teams
Seniority
mid-level, hands-on IC