Customer Service Manager (m/w/d) - 1KOMMA5°
Core
Manage the post-order process for photovoltaic and heat pump installations, ensuring legal compliance and customer support.
Role type
Customer Service Manager (First Level Support)
Builds
Legal registration of renewable energy systems for households
Domain
Renewable energy / Energy transition
Required skills
Customer service, First Level Support, PV system registration, Heat pump registration, CRM systems, Data management, Cross-department coordination, Reporting
Preferred skills
Digital affinity, Communication, Teamwork, Customer orientation, Independence, Attention to detail
Technologies
CRM systems