Sachbearbeitung Bürgerberatung (m,w,d)
Core
Front-office administrative processing for vehicle registration, driver's licenses, and general citizen inquiries at the county administration.
Role type
Administrative Specialist (Citizen Services)
Builds
Vehicle registration documents, driver's licenses, official certificates, and administrative decisions.
Domain
Public Administration / Government Services
Required skills
Vehicle registration procedures, Driver's license administration, Document processing, Administrative law basics, Customer consultation, Form handling, Office software proficiency, P-vehicle license
Preferred skills
Prior experience in vehicle licensing, Driver's license handling, Social competence, Flexibility for weekend shifts
Technologies
Microsoft Office (Outlook, Word, Excel), Specialized administrative software
Responsibilities
Process new vehicle registrations and license plate assignments, Handle driver's license applications and renewals, Provide information and guidance to citizens, Process official requests and inquiries, Issue official certificates and decisions, Assist with form completion and document submission, Manage administrative appeals and objections.
