IT-Fachkraft (m/w/d)
Core
IT specialist providing 1st/2nd level support, incident management, and infrastructure administration for 12 state schools.
Role type
IT support and infrastructure engineer
Builds
IT services and infrastructure for state schools
Domain
Education / IT Infrastructure
Required skills
Windows Server administration, Hyper-V virtualization, Active Directory, M365, network configuration (IPv4, VLAN, LAN/WLAN, RADIUS), hardware installation and inventory, asset and license management, incident management, service request fulfillment, access management, server migration planning, system upgrades, patch cycles, lifecycle management
Preferred skills
Microsoft Intune, Allied Telesis components, telephony systems (TK-Anlagen), media technology (projectors, digital whiteboards, document cameras)
Technologies
Windows Server, Hyper-V, M365, Active Directory, Allied Telesis
Responsibilities
Serve as the primary contact for schools regarding IT issues, perform 1st and 2nd level support and user support, manage incidents and service requests, handle access management and user rights, install and inventory hardware, configure network components in heterogeneous environments, administer and maintain virtualized environments, plan and execute server migrations and upgrades, participate in IT projects like infrastructure modernization and cloud migration, travel to school locations for on-site support
Seniority
Mid-level, hands-on IC