Mitarbeiter/in (m/w/d) für das Front Office
Core
Handling public traffic at the Front Office for the Foreigners' Authority, including issuing information, collecting documents and biometric data, and distributing residence permits.
Role type
Front Office Clerk (Administrative)
Builds
Administrative services for foreign residents and citizens
Domain
Public Administration / Immigration
Required skills
Administrative procedures, biometric data collection, document handling, MS Office, DMS, security questioning, telephone service, mail distribution, archiving
Preferred skills
Customer service orientation, reliability, independent work, stress resistance, teamwork, communication, conflict resolution, time flexibility, driving license Class B
Technologies
MS Office, DMS, specialized IT programs
Responsibilities
Issuing simple information, receiving documents and biometric data, distributing residence permits and fictitious certificates, processing address changes, entering amendment changes, creating residence permits and tolerance certificates, conducting security-related interrogations, general secretarial duties
Seniority
Entry-level to Mid-level