Mitarbeiterin/Mitarbeiter (w/m/d) - Arbeitsbereich Organisation - Informationstechnik
Core
IT support and local system administration for the customs administration, handling user support, hardware/software setup, and training.
Role type
IT support specialist (local IT administration)
Builds
IT service delivery for customs employees
Domain
Public sector / Customs administration / IT infrastructure
Required skills
IT hardware administration, IT user support, ticket system management, local network setup, MS Office proficiency, training material creation
Preferred skills
IT system administration, user training facilitation, travel readiness, driving license (Class B)
Technologies
Windows OS, MS Office, Ticketing systems, Local network hardware
Responsibilities
Accept and process IT incident reports and service requests, Build and configure IT workstations including cabling, Deploy and maintain IT hardware and software, Conduct user training sessions and create instructional materials
Seniority
Entry-level to Mid-level