Berater (d/m/w) Kundenservice
Core
Manage daily cash inventory and handle all cash transactions (deposits, withdrawals, foreign currencies, precious metals) while serving customers and promoting digital banking services.
Role type
Frontline retail banking teller / customer service representative
Builds
Cash handling operations and customer service interactions for private banking clients
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Cash handling, customer service, digital service promotion, appointment scheduling, customer data management
Preferred skills
Banking training, retail/hospitality experience, knowledge of private banking products
Responsibilities
Manage daily cash inventory within the pool cash system, handle customer transactions and inquiries, promote digital banking services, schedule appointments and refer customers to advisors, maintain customer contact data quality