Fachassistenz (w/m/d) Geldleistungen im Jobcenter
Core
Process financial benefit applications for clients, verify eligibility, calculate benefit amounts, and ensure timely payments while providing counseling on social security matters.
Role type
Specialist administrative assistant (social benefits)
Builds
Financial support services for unemployed or low-income individuals
Domain
Social services / Public administration
Deliverable
client delivery
Required skills
Case management, benefit calculation, legal text interpretation, stakeholder coordination, digital tool proficiency, empathetic communication
Preferred skills
Commercial training background, experience in social insurance or law
Technologies
Digital case management systems, standard office IT tools
Responsibilities
Process and review benefit applications, calculate entitlement amounts, coordinate with internal and external partners (e.g., health insurance), provide client counseling, manage ongoing cases
Seniority
Entry-level / Junior