Mitarbeitende/-r als Digiscout (w/m/d) im Jobcenter Kreis Unna
Core
Supporting citizens in using digital channels to access Jobcenter services like online applications and document uploads.
Role type
Digital literacy coach (public sector)
Builds
Digital access channels for Jobcenter services
Domain
Public administration / Social services
Deliverable
product features
Required skills
Empathy, patience, verbal communication, digital tool proficiency, self-organization
Preferred skills
Adult education experience, counseling experience, SGB II target group experience
Responsibilities
Teaching digital skills for self-service, guiding through online applications and document uploads, assisting with digital job search, reducing digital anxiety, documenting coaching sessions, promoting digital services, coordinating with project leadership