Speditionskauffrau/ -mann für die Auftragserfassung/ den Kundenservice in Vollzeit
Core
Order entry and customer service for container logistics operations, handling customer inquiries and coordinating with dispatch.
Role type
Logistics operations specialist (order entry & customer service)
Builds
Container transport schedules and customer service responses
Domain
Logistics / Transportation
Required skills
Order entry, customer communication, data management, coordination with dispatch, logistics industry experience
Preferred skills
Customs knowledge (T1, import clearance)
Technologies
Order management systems
Responsibilities
Enter and process incoming customer orders, verify order details and clarify missing information with customers, answer customer inquiries regarding orders and processing, coordinate with dispatch, maintain customer and order data accurately, support resolution of follow-up questions and discrepancies