Kundenbetreuer (m/w/d) Vertriebsinnendienst
Core
Managing national and international customer orders, coordinating delivery schedules, and handling invoicing and credit notes for a plastic injection specialist.
Role type
Sales Operations / Order Management Specialist
Builds
Customer order fulfillment and delivery planning
Domain
Manufacturing (Plastics/Injection Molding)
Required skills
Order processing, delivery schedule coordination, invoicing, calculation, offer creation, SAP, Microsoft 365
Preferred skills
Customs and export control knowledge
Responsibilities
Capturing, processing, and steering customer orders including delivery plans; Coordinating and monitoring deadlines with customers; Creating invoices, proforma/prepayment invoices, and credit notes; Managing clearing accounts and processing consignment settlements; Coordinating and optimizing customer series processes; Taking over back-office topics for selected customers to support the outside sales team.