Sachbearbeiter/-in Bürgergeld (m/w/d)
Core
Caseworker for social assistance (Bürgergeld/Grundsicherungsgeld) who advises applicants, processes claims, and decides on benefits to ensure financial support reaches those in need.
Role type
Social services caseworker (public administration)
Builds
Financial support packages and benefit decisions for citizens
Domain
Public sector / Social welfare
Deliverable
client delivery
Required skills
Case assessment, benefit calculation, claim processing, inter-agency coordination, decision-making
Preferred skills
Empathy, structured approach, willingness to learn
Technologies
Public administration systems, inter-agency communication platforms
Responsibilities
Advise applicants on social assistance questions, examine and decide on benefit applications, coordinate with health insurance and housing offices, collaborate with colleagues supporting job seekers
Seniority
Entry to Mid-level, structured onboarding