Welfare Rights Assistant
Core
Provide welfare benefits advice and assistance to residents, helping them access support, navigate the benefits system, and improve financial wellbeing.
Role type
Welfare Rights Assistant
Builds
Access to social security benefits and support services for residents
Domain
Public sector / Social welfare
Deliverable
client delivery
Required skills
Interviewing and assessing client circumstances, explaining entitlements and claims processes, completing complex forms, preparing legal submissions for appeals, producing publicity materials, consulting with service users, safeguarding vulnerable adults
Preferred skills
Partnership working with agencies, training staff and public groups
Responsibilities
Interview service users to identify benefit entitlements, explain grounds for entitlements and assist with claims, provide advice on social security appeals and prepare legal submissions, assist in benefit take-up campaigns, establish outreach facilities, produce information materials, consult with users to influence policy, promote welfare of children and vulnerable adults, contribute to training services