Mitarbeiter Kundenservice & Office Management (w/m/d)
Core
Managing customer service inquiries, logistics coordination, and office administration for an aviation furniture e-commerce company.
Role type
Customer Service & Office Management Specialist
Builds
Customer satisfaction, operational efficiency, and supply chain coordination for aviation furniture
Domain
Aviation furniture manufacturing and e-commerce
Deliverable
dashboards & analysis
Required skills
Customer communication, order processing, logistics coordination, procurement support, data management, organizational planning
Preferred skills
ERP/Shopware experience, e-commerce background, digital tool proficiency
Responsibilities
Handling customer inquiries via phone and email, processing orders and returns, coordinating shipping with carriers, supporting procurement, maintaining data systems
Seniority
Mid-level, generalist