Technischer Kunden- und Gerätebetreuer / Servicetechniker (m/w/d) gesucht
Core
Technically qualified specialist for direct customer care, assembling and installing cash register and vending machine systems, and providing on-site and remote technical support.
Role type
Senior IC technical service engineer (field & office)
Builds
Cash register and vending machine systems, proprietary software products
Domain
Retail technology / B2B services
Deliverable
physical/clinical work
Required skills
PC and network knowledge, device assembly and configuration, technical troubleshooting, customer training, remote support, B2B customer care
Preferred skills
Driver's license Class B, willingness to travel overnight
Technologies
PCs, networks, cash register systems, vending machine systems
Responsibilities
Assemble and configure devices and systems, perform functional tests, provide technical support via phone/email/remote, conduct on-site installations and customer training, troubleshoot and repair systems, prepare for and follow up on customer visits
Seniority
Mid-level, hands-on IC