Mitarbeiter im persönlichen Kundenservice (m/w/d) in Voll- oder Teilzeit
Core
First active contact point for customers in the branch, handling customer needs, sales opportunities, and cross-selling while guiding customers through digital and personal banking services.
Role type
Customer service representative (branch)
Builds
Personal and digital banking services for members and customers
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Customer service, sales, cross-selling, digital guidance, conflict resolution, problem-solving
Preferred skills
Flexibility, continuous improvement mindset, teamwork
Technologies
Digital banking platforms, media and technology tools