Mitarbeiter (m/w/d) im internationalen Kundensupport
Core
Central point of contact for international customers and Key Accounts, managing orders, logistics, and export documentation for a medical technology company.
Role type
Senior Customer Support Specialist (International)
Builds
Order fulfillment, logistics coordination, and export documentation for medical technology products.
Domain
Medical Technology / Healthcare
Deliverable
client delivery
Required skills
Customer relationship management, order processing, logistics coordination, export documentation, ERP system knowledge
Preferred skills
Medical technology industry experience, English fluency, additional languages, Majesty ERP knowledge
Technologies
Majesty, ERP systems
Responsibilities
Serve as primary contact for international customers and Key Accounts; manage the entire order process from quote to delivery; coordinate customer inquiries in an international environment; monitor supplier orders and repair requests; support export processes including customs and accompanying documents; act as interface between orders, shipping, and quality assurance; handle administrative and organizational daily tasks.