Disposition + Sachbearbeitung Glasfaser (m/w/d)
Core
Coordinating fiber optic installation appointments, managing orders, handling customer complaints, and processing billing for Deutsche Telekom's fiber network expansion.
Role type
Operations dispatcher for fiber optic network deployment
Builds
Fiber optic network infrastructure for Deutsche Telekom
Domain
Telecommunications / Fiber optic infrastructure (via careerplan.io/jobs/10000-1208131475-S-disposition-sachbearbeitung-glasfaser-mwd-at-sd-telecom-gmbh)
Required skills
Order coordination, appointment scheduling, billing processing, complaint management, customer communication, office software proficiency
Preferred skills
Team collaboration, reliability, self-motivation, learning agility
Responsibilities
Schedule customer appointments for fiber connections, coordinate and monitor installation orders, handle service disruptions, create and verify invoices, manage customer complaints
Seniority
Entry-level to Mid-level, hands-on operations