Anmeldung Fachbereich Soziales (m/w/d)
Core
Reception and back-office support for the Social Services department, primarily handling Job Center client intake, eligibility checks, and document processing.
Role type
Administrative receptionist (social services)
Builds
Client intake forms, eligibility determinations, payment vouchers, and processed mail for social assistance programs.
Domain
Public sector / Social services
Deliverable
client delivery
Required skills
Data entry, document handling, telephone communication, basic eligibility assessment, customer service
Responsibilities
Greeting and advising clients on general inquiries, conducting initial eligibility checks for new applications, manually entering basic data for new requests, distributing application forms and information materials, processing payment vouchers for individuals without bank accounts, managing the daily attendance list for homeless individuals, handling general telephone inquiries, collecting and digitizing mail, and calculating travel cost reimbursements.