Sachbearbeiter Kundenservice Lebensversicherung (m/w/d)
Hybrid
Core
Processing life insurance contracts and performance tasks, handling customer and intermediary inquiries via multiple communication channels.
Role type
Customer service claims and contract specialist
Builds
Customer service interactions and contract administration
Domain
Insurance (Life Insurance)
Deliverable
client delivery
Required skills
Contract processing, data entry, customer communication, MS Outlook, PC proficiency
Preferred skills
Experience in insurance operations or sales, empathy, service orientation, openness to AI technologies
Responsibilities
Process contracts and performance tasks, handle customer and intermediary inquiries, use modern systems and tools, meet high customer service standards