Vertriebsmitarbeiter/in (m/w/d)
Core
First point of contact for existing and new customers via phone and email, creating individual IT solution offers, processing orders, and supporting the outside sales team.
Role type
Inside sales representative (IT solutions)
Builds
IT solutions and services
Domain
IT services / Business-to-Business
Deliverable
product features
Required skills
Customer service, offer creation, order processing, CRM management, market observation
Preferred skills
Commercial training, IT background, inside sales experience
Technologies
MS Office, CRM systems
Responsibilities
Handle customer inquiries via phone and email, create and price individual IT offers, process incoming orders, support outside sales team with appointments and materials, track offers to closure, maintain customer data in CRM, manage customer complaints
Seniority
Entry-level to Mid-level