Bürokraft /Bürokaufmann /-frau
Core
Administrative and customer service support for an energy provider, handling inquiries, data management, and contract renewals.
Role type
Administrative Assistant / Office Clerk
Builds
Customer service interactions and administrative workflows for residential, commercial, and industrial energy clients
Domain
Energy / Utilities
Deliverable
dashboards & analysis
Required skills
Administrative tasks, Customer service, Data management, Contract administration, Communication
Preferred skills
Commercial training, Office experience, Self-motivation, Reliability, Attention to detail
Technologies
Office software, CRM systems (via careerplan.io/jobs/10000-1207972550-S-burokraft-burokaufmann-frau-at-owl-energy-gmbh)
Responsibilities
Handle general administrative and organizational office tasks, Support office administration and daily operations, Process customer inquiries and provide telephone customer support, Conduct customer conversations regarding electricity and gas, Contact customers whose contracts are expiring, Maintain and manage customer data and documents, Support commercial tasks
Seniority
Entry-level / Junior