Operations Coordinator (m/w/d)
On-site
Core
Operations coordinator supporting courier onboarding, equipment management, shift coverage, and operational performance for a last-mile delivery platform.
Role type
Operations Coordinator
Builds
Last-mile delivery operations for a European delivery platform in Germany
Domain
Logistics / Last-mile delivery
Required skills
Operations experience, logistics, dispatch, customer service, organization, Excel proficiency, German language
Preferred skills
Additional languages
Responsibilities
Coordinate courier onboarding and registration, conduct orientation training on rules and procedures, manage equipment distribution and returns, monitor shift coverage, resolve operational issues, ensure operational performance metrics, process administrative documents for absences and accidents, maintain operational KPIs