Innendienstmitarbeiter (m/w/d) Versicherungsagentur
Core
Right hand of the agency leadership, handling organizational tasks, process planning, claims management, and team coordination.
Role type
Senior IC operations manager (insurance agency)
Builds
Office organization, claims management processes, team onboarding
Domain
Insurance / Agency operations
Required skills
Process planning, team leadership, claims management, staff training, stakeholder communication
Preferred skills
Insurance vocational training, prior agency experience
Responsibilities
Plan and steer office organization and claims management processes, handle personnel development and training of employees and apprentices, act as the primary contact for agency leadership and team interface
Seniority
Senior, hands-on IC