Mitarbeiter Kundenservice (m/w/d) für unsere Autohäuser
Core
First point of contact for customers regarding workshop, inspection, and service inquiries via phone, focusing on service quality without sales pressure.
Role type
Customer Service Representative (Inbound)
Builds
Customer service interactions and appointment scheduling for automotive dealerships
Domain
Automotive retail / Customer service
Deliverable
client delivery
Required skills
German (C1), telephone communication, appointment scheduling, empathy, documentation, process adherence
Preferred skills
Experience in customer-facing industries (hospitality, retail, medical), teamwork, structured work approach