Kundenberater (m/w/d)
Core
Customer support and sales consultation for private and business customers via phone and email regarding photo book products and software.
Role type
Customer service representative
Builds
Photo book products and related software
Domain
Consumer goods / E-commerce
Deliverable
client delivery
Required skills
Customer consultation, product knowledge, problem resolution, MS Office (Outlook)
Preferred skills
Communication skills, empathy, motivation, flexibility
Responsibilities
Consult customers via phone and email, answer product and software questions, provide solutions and assistance to ensure customer satisfaction