Verwaltungskraft/ Sachbearbeitung (Mitarbeiter (m/w/d) im Bereich Hausnotruf-Service)
Hybrid
Core
Support customers with home emergency alarm systems through a mix of office administration and on-site technical checks/installations.
Role type
Administrative and field service technician
Builds
Home emergency alarm services for customers
Domain
Social services / Home safety technology
Deliverable
client delivery
Required skills
Customer service, data entry, appointment scheduling, basic device installation, device troubleshooting, PC/Tablet proficiency, Class B driver's license
Preferred skills
Experience with elderly customers, technical curiosity, organizational skills
Responsibilities
Telephone support and consultation, digital customer data management, scheduling appointments, installing and commissioning devices, on-site technical checks and device replacement, team collaboration