Kundenberater (m/w/d) KundenDialogCenter in Vollzeit oder Teilzeit
Core
Customer advisor in a call center handling online banking, accounts, and the bank's service portfolio for private and SME customers.
Role type
Customer service representative (banking)
Builds
Online banking services, account management, and sales campaigns for private and SME customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer needs analysis, online banking knowledge, account consultation, appointment scheduling, sales campaign support, onboarding support, digital media usage
Preferred skills
Commercial training background, service orientation, communication skills, interest in digital processes and agile work
Technologies
Online banking platforms, digital communication tools