Service-Agent/-in (m/w/d)
Core
Represent the Rhön-Rennsteig-Sparkasse via media channels, handle inbound banking transactions and first-level support, and execute outbound customer outreach.
Role type
Service Agent (Customer Service Center)
Builds
Digital banking services, payment transactions, and customer engagement campaigns
Domain
Banking / Financial Services
Required skills
Banking qualification, transaction processing, fraud detection, customer communication, campaign execution
Responsibilities
Represent the bank via media channels, process payment and securities orders, handle fraud reports, provide first-level support for online banking, conduct proactive customer outreach
Seniority
Entry-level / Junior