Technischer Sachbearbeiter (m/w/d) After-Sales
Core
Administrative and technical support for after-sales service, including order processing, invoicing, and customer support for marine engineering systems.
Role type
Administrative After-Sales Specialist
Builds
Service orders, invoices, delivery documents, and customer support for marine propulsion and water treatment systems
Domain
Marine engineering / Ship technology
Deliverable
client delivery
Required skills
Order processing, invoicing, customer relationship management, technical documentation handling, MS Office proficiency
Preferred skills
Maritime industry experience, technical background in shipbuilding/machinery/metalworking
Technologies
MS Office, Customer Relationship Management (CRM) systems, ERP/Warenwirtschaftssysteme
Responsibilities
Create quotes and calculations, process orders and invoices, manage customer accounts, prepare delivery documents and safety data sheets, coordinate service interventions
Seniority
Entry-level to Mid-level, individual contributor