Mitarbeiter Kundencenter | Vertriebsinnendienst (m/w/d) in Voll- oder Teilzeit
Core
Providing first-class telephone service for customers around the ordering process of high-quality products and acting as the direct point of contact.
Role type
Sales Operations / Customer Service Representative
Builds
Order processing, quotations, and customer support for the Griffwerk product portfolio
Domain
Manufacturing / Industrial Tools
Deliverable
product features
Required skills
Order management, quotation creation, customer consultation, technical clarification, order monitoring, complaint management
Preferred skills
Team collaboration, structured work, goal orientation, communication skills, resilience
Technologies
None stated
Responsibilities
Handling customer inquiries via phone, creating quotations, processing orders, providing technical clarifications, monitoring orders, managing complaints
Seniority
Entry-level to Mid-level