Kundenberater NextGen (m/w/d)
Core
You will accompany young customers (ages 18-30) in their financial decisions, serving as a modern, personal, and digital contact point for the Raiffeisenbank.
Role type
Customer Advisor (NextGen)
Builds
Personal and digital financial advisory services for young adults
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Empathy, structured approach, communication across all channels, ability to build long-term relationships, adaptability to digital tools
Preferred skills
Experience with social media platforms (WhatsApp, Instagram, TikTok), interest in becoming part of the social media team
Technologies
WhatsApp, Instagram, TikTok
Responsibilities
Manage a portfolio of young customers, conduct financial planning for savings, real estate, and insurance, schedule and lead consultations (in-person or digital), utilize modern communication channels
Seniority
Entry-level / Junior