Angestellter Kundenberater im Innendienst (m/w/d)
On-site
Core
In-house customer advisor handling insurance inquiries, policy administration, and claims processing for private and commercial clients.
Role type
Customer service representative (insurance)
Builds
Insurance policies and claims resolutions
Domain
Insurance
Deliverable
client delivery
Required skills
Insurance knowledge, policy administration, claims processing, customer relationship management, MS Office
Preferred skills
Sales support, process optimization
Responsibilities
Handle customer inquiries via phone and email, process insurance applications and contracts, manage claims reporting and resolution, maintain customer master data, support outside sales team with appointment preparation and proposals, develop existing customer relationships, contribute to internal process improvements