Mitarbeiter Telefonischer Kundenservice (m/w/d)
Core
Telephonic customer service and sales representative responsible for acquiring new and existing customers, managing orders, and handling complaints for a construction industry supplier.
Role type
Customer service and sales representative
Builds
Customer acquisition strategies, sales opportunities, and order management for construction products
Domain
Construction industry / B2B sales
Deliverable
product features
Required skills
Telephonic sales, CRM system management, customer relationship management, order processing, complaint handling, MS Office proficiency
Preferred skills
Knowledge of construction products
Responsibilities
Active telephonic acquisition of new and existing customers, building and expanding customer relationships, processing orders and invoices, managing complaints, utilizing CRM for lead qualification and documentation
Seniority
Entry-level to junior